Focus On Financing

Testimonials

Overall Experience

Steve helped us about 2 years ago when we were purchasing our home and now we were refinancing. He is always polite, courteous, patient and very informative. Never pushy and made us feel very comfortable and confident in our decision making. We will continue to look for him in our mortgage needs and highly recommend him! Thank you!

Valerie Aguilera
Ontario, CA
November 8, 2017

Jessenia Duran

We can say that his quality of work is outstanding! Buying a home was very stressful but having Steve working so hard and professionally was very relieving to have working with us and not against us. His work ethic is awesome and we hope to work with him in the future to come.

I believe not, everything with Steve was done just right! I wouldn’t change our experience with his service at all!



March 22, 2017

Client Overall Experience:

Steve was amazing! He made the process seamless and was very informative on each step of the process. He kept us inform with the status of each step of the loan process.

Ronnie Trujillo
La Verne, CA
February 24, 2016

Did our team exceed your expectations? If so, please Describe an instance of how we went above and beyond:

“Steve  was very professional and on top of it. It is much appreciated to work with a professional. “

Anthony Colon Jr.
Glendora
January 29, 2016

Post Close Survey Results

Excellent
How would you rate your level of satisfaction with the overall experience in dealing with us?
Very Satisfied
Would you mind providing a client testimonial about your overall experience?
Yes, overall very helpful
Was there anything we could have done to improve the overall experience for you?
No everything was fine.
Would you be willing to recommend us to family members or friends?
Yes
We have been fortunate to meet reputable people in other businesses. Do you need a recommendation for a particular service or industry?
No

Post Close Survey – Guillermo Aguayo – Tuesday December 15, 2015

Guillermo Aguayo
Fontana, CA
January 21, 2016

“Great People”

Great people, always there when I had a question.

Julio Torres
Victorville, CA
June 12, 2015

“Thank You!”

I wanted to take the time to say, Thank you! For being a great consultant in making it happen for my refinance loan for my home. It went pretty smooth, and fast :)

Mrs. Finklea
Moreno Valley, CA
June 12, 2015

From the first phone call to the last signature

From the first phone call to the last signature Steve and Brittnee provided the best service! They provided everything we needed, aiding in the understanding of the loan process. We had contact available by phone and email if we had questions. Calls were returned quickly when we left messages. Everyone we came in contact with were friendly, helpful and conveyed a genuine interest in helping us.

Javier and Regina Salcedo
Bloomington
June 12, 2015

Customer Survey Results

Post Closing Survey Results:

  1. How would you rate the lever of service you received from Global Mortgage? – (a) Excellent
  2. How would you rate your level of satisfaction with the overall experience in dealing with Steve Chavarria and Global Mortgage? – (a) Very Satisfied
  3. What would you rate as the most important factor in choosing a mortgage professional? If “other” please write in what that attribute would be. – (a) Knowledge/Professionalism
  4. Was there anything Steve Chavarria or Global Mortgage could have done to improve the overall experience for you? – No
  5. Was there anything Steve Chavarria or Global Mortgage did exceptionally well and that you particuarly appreciated? “Keeping us informed of the whole transfer and Steve being very professional throughout the process.” 
  6. Would you be willing to recommend Steve Chavarria to family members or friends? (a) Yes “Absolutely”
Richard Guerrero
Moreno Valley
November 19, 2014

“EAZY BREEZY!”

I believe when someone does an excellent job for you the least you can do is spread the word for them. Interest rates on homes have dropped since I purchased. I shopped around and got 4 different  quotes from different banks. I was told anywhere from 4.5%-4.625% and a refinance length of 30-60 days but “most likely 60″ from all banks. Thennnn.. I was referred to Steve Chavarria w/ Global Mortgage who got me a rate at 4.125% and told me 15-20 days which I didn’t believe… but he actually did it; while making the whole process as smooth and easy for me as possible! I will always go to him in the future and will refer everyone I know. All the signing was done with my computer mouse and for final contracts he sent a notary to my house. EASY BREEZY!

Tylisha
Moreno Valley
November 19, 2014

How Did We Do?

I was happy that I could just pick up the phone and call someone (Steve or Doreen) if I had any questions. If the call was not answered they would call me back in a timely manner. The process of buying a house SUCKS but it is absolutely worth it at the end. Even though I had a lot of issues I personally had to take care of , these guys made it happen.

Very happy customer!!!!

Esmeralda Lucero
Colton
July 28, 2014

How Did We Do?

The best way to judge a good team is how many times did I need to call your team? I have yet to call your office for follow up or to address a problem. :)

Lori Duran - Realtor
La Verne, CA
October 9, 2013

He is Very Good at his Job

Steve worked very, very hard to make sure things got done. He is very good at his job. – Thank You!

Tisa B.
Rialto, CA
October 3, 2013

Thank You!

Thank you Steve for all your help and making this process as smooth and streamlined.

Alma Cruz
West Covina
January 20, 2013

Thank You So Much!

Thank you so much for helping us through our refinancing. Alfred and I are really enjoying our retirement so much more than we ever thought. Also we have been sharing your number with everyone we talk to.

Mr. and Mrs. Gonzalez
Brea
July 12, 2012

Professionalism!

Thank you for your professionalism, you did such an awesome job with our loan.

The Andalons
Ontario
September 3, 2011

You helped me accomplish my goal!

At first I was scared, but after meeting with you I felt confident about the home buying process. My goal was to purchase my first home before I hit 30 years old, you helped me accomplish that with a few months to spare.

Michelle Wells
Fontana
June 28, 2010

You’re a Miracle Worker!

You are the miracle worker! Thank you very much for helping Ben and I in buying our condo. We know you put a lot of effort in closing our deal and for that we’ll always be grateful.

Ben & Danny Tran
Corona
April 7, 2010